Posts Tagged “problem solving”

The lure of blogging has been calling for some time but the abilty to answer it has been a somewhat rocky road. Having had two blogspot blogs go west at blogger and not been able to resolve the problem I decided to up anchor and give edublogs a go. All was well for the first month and I really liked the way the blog can be customised to suit the look you want. However then the same problem I had with Blogger followed me here – suddenly my password and username were not recognised even though they were being entered correctly. Throw in some time off for a holiday and I was off cyber air for about a month. Upon my return, no amount of fiddling seemed to work so it was time to seek some technical assistance.

Unlike my Blogger experience I requested a new password which still didn’t work but it appeared to actually come from a person rather than from an automated response system so I wrote to that person detailing my tail of woe. The next day there was a reply email with new login details that again appeared to be from a real person. OK, things are looking hopeful. Tentatively the new details were entered into the login page and holding my breathe, the magic go button was pressed. Nothing much happened straight away, but then that is a good thing – no error message. Then the page loaded and voila my blog was back.

I am so impressed that a site that now hosts 100 000 blogs was able to give human attention to my problem. Well done edublogs and mant happy returns. I’m looking forward to getting back into the blogging seat.

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